Publications

Journal Articles

Kwok, C., & Chan, N.K. (2024). Human-automated collectives: Automating communication for social movement mobilization. New Media & Society, 26(9), 4992–5012. / Abstract

Kwok, C., & Chan, N.K. (2024). Datafication and implicated networks of demobilization: Social movement demobilization in datafied societies. Social Movement Studies, 23(3), 373–390. / Abstract

Chan, N. K., & Kwok, C. (2024). State-led embeddedness: Analyzing the discursive construction of platforms and social good in Beijing, Hangzhou, Shanghai, and Shenzhen. Global Media and China, 9(3), 362–383. / Abstract / PDF

Chan, N. K., Su, C. C., & Shore, A. (2023). Shifting platform values in community guidelines: Examining the evolution of TikTok's governance frameworks. New Media & Society. https://doi.org/10.1177/14614448231189476 / Abstract

Chan, N.K. (2022). Algorithmic precarity and metric power: Managing the affective measures and customers in the gig economy. Big Data & Society, 9(2), 1–13. / Abstract / PDF

Butkowski, C. P., Chan, N. K., & Humphreys, L. (2022). Community internet of things as mobile infrastructure: Methodological challenges and opportunities. Media and Communication, 10(3), 303–314. / Abstract / PDF

Vasudevan, K., & Chan, N. K. (2022). Gamification and work games: Examining consent and resistance among Uber drivers. New Media & Society, 24(4), 866–886. / Abstract

Chan, N. K., & Kwok, C. (2022). The politics of platform power in surveillance capitalism: A comparative case study of ride-hailing platforms in China and the United States. Global Media and China, 7(2), 131–150. / Abstract / PDF

Kwok, C., & Chan, N. K. (2021). Towards a political theory of data justice: A public good perspective. Journal of Information, Communication and Ethics in Society, 19(3), 374–390. / Abstract

Chan, N. K., & Kwok, C. (2021). Guerilla capitalism and the platform economy: Governing Uber in China, Taiwan, and Hong Kong. Information, Communication, & Society, 24(6), 780–796. / Abstract

Chan, N. K. (2021). Anticipatory futures: Framing the socio-technical visions of online ratings and reviews in Wired. Communication, Culture and Critique, 14, 274–292. / Abstract

Kwok, C., & Chan, N. K. (2020). The making of contentious political space: The transformation of Hong Kong's Victoria Park. Space and Culture. Advance online publication. / Abstract

Chan, N. K. (2019). “Becoming an expert in driving for Uber”: Uber driver/bloggers' performance of expertise and self-presentation on YouTube. New Media & Society, 21(9), 2048–2067. / Abstract

Chan, N. K. (2019). The rating game: The discipline of Uber's user-generated ratings. Surveillance & Society, 17(1/2), 183–190. / Abstract / PDF

Duffy, B. E., & Chan, N. K. (2019). “You never really know who's looking”: Imagined surveillance across social media platforms. New Media & Society, 21(1), 119–138. / Abstract

Chan, N. K. (2018). Place-making and communication practice: Everyday precarity in a night market in Hong Kong. Space and Culture, 21(4), 439–454. / Abstract

Chan, N. K., & Humphreys, L. (2018). Mediatization of social space and the case of Uber drivers. Media and Communication, 6(2), 29–38. / Abstract / PDF

Kwok, C., & Chan, N. K. (2017). Legitimacy and forced democratization in social movements: A case study of the Umbrella Movement in Hong Kong. China Perspectives, 2017/3, 7–16. / Abstract / PDF

Su, C. C., & Chan, N. K. (2017). Predicting social capital on Facebook: The implications of use intensity, perceived content desirability, and Facebook-enabled communication practices. Computers in Human Behavior, 72, 259–268. / Abstract

Book Reviews and Essays

Review of Technologies of Consumer Labor: A History of Self-Service by Michael Palm. International Journal of Communication, 13, 780–783. / Abstract / PDF

Review of Antisocial Media: Anxious Labor in the Digital Economy by Greg Goldberg. International Journal of Communication, 12, 2740–2743. / Abstract / PDF

Review of Media and the City: Cosmopolitanism and Difference by Myria Georgiou. International Journal of Communication, 9, 1459–1462. / Abstract / PDF

Review of Social Media and the Automatic Production of Memory: Classification, Ranking and the Sorting of the Past by Ben Jacobsen and David Beer. International Journal of Communication, 16, 1365–1367. / Abstract / PDF